|
Security Policy
|
Mr. BOSS INC. adheres to strict policies concerning the privacy and security of
our customers' information. When you order online from our Web sites, we support
encryption of your transaction information as it is transmitted to us and we have
adopted leading industry privacy guidelines. We will not share your personally identifiable
information with outside companies for their promotional use. In addition, we don't
sell or rent customer lists to other companies. To further protect the integrity
of your personal information, close your browser when you step away from your computer,
particularly if you are in a public forum.
|
|
Return Policy
|
you are not satisfied with your purchase or service for any reason,
we will accept the item(s) for full refund or exchange within 5 days of original purchase.
Merchandise eligible for return or exchange must be:
New, unused and an item in the same condition as it was received,
not altered in any way. Inclusive of all original packaging such as boxes, bags, tags, and UPCs;
Accessories such as cords and remote controls; Certificates, manuals, warranty, and rebate cards;
"Free gifts" or bonus items; All items included in a bundle.
|
|
If you need to return, contact customer service.
We will provide you a return number. With the return number, pack the item carefully and send it back to us.
You must return the item within 5 business days of requesting the return.
|
|
We refunds you within 10 business days of receiving the returned item.
If you're requesting a new item as part of a replacement or exchange,
you have 5 business days to ship the original item back to us once you agree to a replacement or exchange.
When we receive the original item you returned, we will ship the new item to you within 5 business days.
|
|
If you're returning an item because it isn't as described in the listing,
we are responsible for return shipping charges. Otherwise, all other returns,
you will pay for return shipping. When you're responsible for return shipping charges,
you may also pay for us on our website: www.bossierp.com. See details as following:
|
|
If you return an item because it's not as described in the listing,
arrives damaged, or is missing parts, then your refund is:
|
|
In these situations,
|
|
We won’t charge a restocking fee and we pay the return shipping charges.
|
|
All other returns:
|
|
If you return an item for any other reason, including changing your mind about a purchase, we can keep any restocking fee specified in the listing Return policy.
|
|
In these situations, your original shipping charge usually isn't refunded. You may also have to pay the return shipping charges.
|
|
For this type of return, your refund is usually the total purchase price, including item cost, sales tax, and other charges, less:
|
●Original shipping (unless specified otherwise in the listing Return policy)
|
●Restocking fee (if specified in the listing Return policy)
|
●Return shipping (if specified in the listing Return policy)
|
|
All refund requests where the original payment was made online payment system on our website will be refunded to the originating debit/credit card.
|
|
In order to use our online payment system, your internet browser must support the Secure Sockets Layer (SSL),128-bit encryption protocol. Mozilla Firefox and Microsoft Internet Explorer 10 and Chrome will support this feature.
|